The Automated serve

As technology-powered ordering systems become ubiquitous, restaurants and other eateries are beginning to think about automating the back end. By automating the preparation of food, it is freeing up staff to offer better customer service and come up with exciting new recipes. Ultra-fast food without compromising on quality and minimising waste.

BURGER BEHAVIOUR
Creator, San Francisco


Opened in June 2018, this robot-powered burger restaurant can make up to 130 burgers an hour. Using an array of sensors and computerised kitchen equipment, this San Francisco burger joint allows it’s staff to serve and greet customers whilst food preparation is completely automated. It also allows them to use the freshest ingredients whilst cutting down on waste through precise measurements. Total preparation time is five minutes.

COMPLEXITY COVERED
Spyce, Boston

Unlike Creator, Spyce’s food preparation robot makes more complex meals. Founded by MIT graduates, Spyce’s robots cook your food in 3 minutes or less. It’s philosophy is founded on making fresh and healthy dishes for just $7.50. The founders took their inspiration from their experiences when they were hungry student athletes on tight budgets. Robots of Spyce not just cook the food, they also prepare it and even clean up after.


DARK DELIVEROO
Deliveroo, UK

After its few years of storming success, food delivery service Deliveroo is looking to not just deliver food from restaurants to consumers but now to cook and deliver its own food. It is looking to create its own food offerings that will be personalised for customers as well as halving the cost for consumers. Deliveroo has been collating its own rich stock of data, understanding peoples eating behaviours such as how, what and when people order food such as frequency, timing, location and food types.

56%
OF PEOPLE WOULD
CONSIDER EATING FOOD
MADE BY A ROBOT – AS
LONG AS IT TASTED GOOD.
I-AM (2018)
74%
OF PEOPLE SAY THAT
EATING OUT INSPIRES
THEM TO COOK AT
HOME MORE.
I-AM (2018)
59%
OF PEOPLE SAY THEY
WOULD LIKE TO See
MORE TECHNOLOGY
IN RESTAURANTS IF It
MEANT AN IMPROVEMENT
IN THE EXPERIENCE.
I-AM (2018)
WHILE FOOD SEARCHES ARE MADE
CONSISTENTLY DURING MOST
TIMES OF THE DAY, TWO
PARTICULAR TIMES STAND OUT
-7 P.M. AND 2 A.M.
DURING THOSE TWO TIME PERIODS
SEARCHES FOR DELIVERY FOOD
PLACES SPIKE. THEY ARE ALSO
CONSISTENT ACROSS COUNTRIES
AND TIME ZONES.
Nicolas Scrutton Alvarado et al. Appetitive information seeking behaviour reveals robust daily rhythmicity for Internet-based food-related keyword searches, Royal Society Open Science (2018)

TAKEOUT

Like retail, automating parts of restaurants can mean more profits and more efficiency. In a landscape where margins are tight, it can mean more breathing space to offer better service, more interesting recipes and entertainment.